Terms and Conditions
Orders may be placed by phone during regular shop hours or via email, please include link and photos. Estimates cannot be given without shop drawings or photos, therefor email inquiries are preferred. Please include all pertinent info: images, address, measurements, time restrictions and detailed instructions.
A 50% deposit is required at invoicing. The balance in full is due prior to shipping or pick up. Beatrice Upholstery accepts checks and all major credit cards. NYC sales tax will be applied unless a valid resale certificate is presented at the time of purchase.
Lead time on most items is 2 to 6 weeks, unless otherwise specified. Production for COM orders begins only upon receipt of all materials. Rush orders will be accommodated when possible.
All sales are final. No cancellations or refunds.
Due to insurance and space constraints, we cannot store merchandise on the premises longer than 2 weeks from completion and notification. After which time, a storage charge will need to be negotiated.